Clear terms. Better shopping.

Acceptance of These Terms

This website is operated by OUTFITBAY PRIVATE LIMITED under the brand Outfitbay Fashion.

By visiting, browsing, registering, adding products to your cart, placing an order or otherwise using this website, you acknowledge that you have read and agree to be bound by these Terms & Conditions.

These Terms should be read together with our Privacy Policy, Shipping Policy, Return Policy and Refund & Cancellation Policy.

If you do not agree with these Terms, please do not place an order or use features that require acceptance of these conditions.

Eligibility to Use the Website

You should use this website only if you are legally capable of entering into a binding contract under applicable Indian law.

A person who is not legally competent to contract, including a minor where applicable, should use the website only through a parent or lawful guardian.

By placing an order, you represent that the information submitted by you is accurate and that you are authorised to use the payment method selected during checkout.

Products & Men’s Fashion Collection

Outfitbay Fashion offers men’s fashion products which may include:

• Men’s Shirts
• Men’s Plus Size Shirts
• Men Tees
• Men’s Jeans
• Men’s Co-Ord Sets
• Men’s Sleepwear & Loungewear
• Oversized Shirts
• Oversized T-Shirts
• Shorts
• Trousers

Product availability, style, fabric, size, colour, pattern, fit and other variations may differ between individual products.

We may add, modify or discontinue products or variations based on inventory and business requirements.

Product Images, Colours, Size & Fit

We aim to display product photographs, descriptions, sizes, colours and other information as accurately as reasonably possible.

However, the appearance of colours may vary slightly because of photography, lighting, editing, display calibration and individual device settings.

Size and fit

Customers should review the product information, available sizes and any size guidance shown on the product page before ordering.

Sizing may differ between styles, fits, manufacturers or garment designs. An oversized T-shirt, plus-size shirt, regular-fit shirt and fitted trouser may not follow identical garment measurements.

Pricing, Taxes & Offers

Prices displayed on the website are shown in Indian Rupees unless otherwise indicated.

Applicable taxes, shipping charges, discounts or other charges may be displayed on the product, cart or checkout page as appropriate.

Prices may change from time to time. A change in the listed price will not ordinarily affect an order already successfully confirmed at the applicable checkout price, except where correction is legally required or an obvious technical error has occurred.

Promotional offers

Coupons, discounts, promotional pricing or special offers may have individual eligibility conditions, expiry dates and usage limits.

Unless expressly stated otherwise, promotions cannot necessarily be combined.

Orders & Order Acceptance

Adding a product to the cart does not reserve inventory. Products remain subject to availability until the order is successfully processed and confirmed.

When you place an order, you are making a request to purchase the selected product under the terms displayed at checkout.

An order number or automated acknowledgement confirms receipt of your order request. Where required, final fulfilment remains subject to successful payment, stock availability, address verification, fraud checks and other reasonable order-processing requirements.

We may decline or cancel an order where reasonably necessary

This may include situations involving:

• Product unavailability.
• Payment failure or unsuccessful authorisation.
• Incorrect or incomplete customer details.
• Suspected fraud or unauthorised payment activity.
• A manifest pricing or technical error.
• Delivery being unavailable to the supplied location.
• Orders prohibited by applicable law.

Where payment has been successfully received for an order that we subsequently cannot fulfil, an applicable refund will be handled in accordance with our Refund & Cancellation Policy.

Payments

Available payment options may include payment gateways, UPI, cards, net banking or other methods enabled on the website at checkout.

Payment transactions may be processed by independent banks, payment gateways or payment service providers.

A payment deduction does not by itself guarantee successful order confirmation if the transaction response has not been successfully received by our website.

If an amount is debited but the order is not confirmed, please contact customer support with the relevant transaction information.

Shipping & Delivery

Orders are shipped to the delivery address supplied by the customer during checkout.

Customers are responsible for providing a complete and accurate name, mobile number, address, postal code and other required delivery information.

Estimated delivery periods are estimates rather than absolute guarantees because courier operations, weather, regional restrictions, holidays, logistics conditions and other circumstances may affect actual delivery.

Detailed shipping terms are available in our Shipping Policy .

Failed, Refused & Undeliverable Deliveries

A delivery may fail if the shipping address is incorrect, the customer cannot be contacted, access to the delivery location is unavailable or the parcel is refused.

If a parcel is returned to us as undeliverable, any further handling, reshipment, cancellation or refund will be subject to the circumstances of the order and our applicable policies.

Returns, Replacements & Refunds

Returns and replacements are not automatic for every situation and remain subject to the eligibility requirements in our Return Policy .

Refund and cancellation requests are governed by our Refund & Cancellation Policy .

Where a product is claimed to be incorrect, damaged, defective or materially different from the order, we may request relevant order information, photographs or other reasonable supporting information to review the claim.

Nothing in these Terms is intended to limit a consumer remedy that cannot lawfully be excluded under applicable Indian consumer protection law.

Order Cancellation

A customer may request cancellation according to the conditions stated in our Refund & Cancellation Policy.

Cancellation may no longer be available after an order has entered processing, packaging, fulfilment or dispatch, depending on the circumstances and applicable consumer rights.

Submission of a cancellation request does not by itself mean the order has been cancelled. Confirmation will depend on the order's current status.

Customer Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device or account.

You should promptly notify us if you believe your account has been accessed without authorisation.

You must provide accurate account information and should keep relevant details reasonably current.

Prohibited Use

You must not use our website:

• For fraudulent, unlawful or deceptive activity.
• To place orders using payment information you are not authorised to use.
• To interfere with website security or availability.
• To introduce malware, harmful code or automated attacks.
• To attempt unauthorised access to customer, administrative or technical systems.
• To scrape, reproduce or systematically extract website data in violation of applicable rights.
• To impersonate another individual or business.
• To abuse promotional campaigns through fraudulent accounts or transactions.

Intellectual Property

The website design, brand elements, logos, text, graphics, product presentation, photographs and other materials made available through Outfitbay Fashion may be owned by, licensed to or otherwise lawfully used by OUTFITBAY PRIVATE LIMITED or relevant third parties.

Website content may not be copied, commercially reproduced, republished or distributed without appropriate permission where such permission is legally required.

Product or company names belonging to third parties remain the property of their respective rights holders.

Reviews & User-Submitted Content

Where product reviews or similar features are enabled, you should submit only lawful, truthful and relevant content.

Reviews must not contain unlawful threats, abusive content, spam, confidential credentials, malicious links or another person's personal information without appropriate authority.

We may moderate or remove content where reasonably required for legal compliance, website integrity or protection of users.

Third-Party Services

Our website may use or link to third-party services such as payment gateways, courier providers, analytics platforms, social media services or other technologies.

Those third-party services may be subject to their own terms and privacy practices.

We are not responsible for independent third-party websites merely because a link to them appears on our website.

Website Availability & Technical Issues

We aim to maintain a reliable shopping experience, but continuous or uninterrupted website availability cannot be guaranteed.

Maintenance, hosting interruptions, payment provider failures, network issues, cyber incidents or technical errors may temporarily affect website functionality.

We may update, repair, suspend or modify website functionality where reasonably required.

Errors & Corrections

Despite reasonable efforts, website content may occasionally contain typographical, technical, inventory or pricing errors.

We may correct errors and update information when identified.

Any action affecting an already placed consumer order will be handled reasonably and subject to applicable consumer protection requirements.

Limitation of Liability

To the extent permitted by applicable law, OUTFITBAY PRIVATE LIMITED will not be responsible for indirect or consequential losses arising solely from circumstances outside its reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable Indian law.

These Terms are not intended to restrict statutory consumer rights relating to defective goods, deficiency, unfair trade practices, refunds or other remedies that cannot legally be waived.

Indemnity for Unlawful Use

To the extent legally permissible, a user may be responsible for losses directly resulting from their fraudulent, unlawful or intentionally abusive use of the website or violation of third-party rights.

This clause does not create an unreasonable obligation against a consumer or restrict rights available under applicable consumer protection law.

Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy .

The Privacy Policy explains the categories of information that may be collected, purposes of use, service-provider sharing, cookies, security and available privacy choices.

Electronic Communications

By using this website, you understand that certain communications relating to orders, accounts, payments, shipping, support and policies may be provided electronically.

This may include website notices, email, SMS or other electronic methods supported by our systems or service providers.

Consumer Protection & Fair Dealing

We intend to operate the website in accordance with applicable Indian consumer protection and e-commerce requirements.

Product descriptions, pricing information and material representations should not be interpreted in a way that permits misleading advertising, false claims or unfair trade practices.

Nothing in these Terms is intended to prevent a consumer from approaching an appropriate consumer authority, commission or other lawful forum where a statutory remedy is available.

Grievance Redressal

Consumers may contact our designated Grievance Officer regarding eligible complaints relating to the website, orders, products or services.

• Grievance Officer: SURESH CHAURASIYA
• Email: suresh@outfitbayfashion.in
• Phone: +91 7618565061
• Address: Shop No 29, First Floor, Apna Star Plaza, Palhera, Modipuram, Meerut, Meerut, Uttar Pradesh, India, 250110

We aim to acknowledge consumer grievances within 48 hours of receipt and address them within one month in accordance with applicable Consumer Protection (E-Commerce) Rules.

Governing Law

These Terms & Conditions and transactions conducted through this website are governed by applicable laws of India.

Subject to mandatory statutory consumer forums, tribunals or other jurisdictions that cannot lawfully be excluded, disputes relating to these Terms may be subject to the competent courts having jurisdiction under applicable Indian law.

Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, website functionality, products, policies or applicable law.

Updated Terms may be published on this page with a revised "Last Updated" date.

Changes will not be applied in a manner that unlawfully removes rights already available to a consumer in connection with a completed transaction.

Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority, the remaining provisions will continue to apply to the extent legally permissible.

Contact Us

Questions regarding these Terms & Conditions may be sent through the following contact channels:

• Company: OUTFITBAY PRIVATE LIMITED
• Primary Email: suresh@outfitbayfashion.in
• Secondary Email: outfitbayprivatelimited@gmail.com
• Phone: +91 7618565061
• Registered Address: Shop No 29, First Floor, Apna Star Plaza, Palhera, Modipuram, Meerut, Meerut, Uttar Pradesh, India, 250110